Contact Us

Customer Care
To set up a commercial account, contact Customer Care: 

Mon. - Fri.: 7a.m. - 8 p.m.
Sat.:          9 a.m. - 1 p.m.
1-866-229-3578

The best times to call Customer Care are Tuesday afternoon through Thursday. When you call, have a pen and paper handy, along with your bill or account number. Thank you!

Email:
VNGCustomerCare@aglresources.com
 
Write:
Virginia Natural Gas
Customer Care Center
P.O. Box 4569
Dept. 6250
Atlanta, GA 30302-4569

To request service, simply print and fax this easy-to-use form to VNG:
Commercial Service Information Form  (Retailers, Restaurants, Shopping Centers, etc.)

Natural Gas Advantage Line: 1-800-427-8876
(Gas appliances, sales, and service)

Call Before You Dig
Before you dig, the law requires you to notify all utilities at least three working days before digging, excluding weekends and holidays, so underground utility lines can be located and marked. This is a free service. Call 8-1-1.   http://www.call811.com  Click here to learn more.

Company Contacts
Corporate Headquarters
AGL Resources Inc.
P.O. Box 4569
Atlanta, GA 30302-4569
404-584-4000

Media Relations Contact:
Virginia Natural Gas 24-hour media line
Toll-free: 1-866-757-6646

Speakers Bureau
Virginia Natural Gas speakers are available to speak to schools, civic organizations or other groups. Topics include safety, careers in the natural gas industry, conservation tips and state-of-the-art gas appliances. To inquire, call 404-584-4162.

Web Site Feedback
If you have questions or comments about our Web site, email corpcomm@aglresources.com